Last Updated: April 8, 2025
Welcome to lakesidepropertypattaya.com (the “Website”), operated by Lakeside Property Pattaya Co., Ltd. (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our Website.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Directly:
- Contact Forms (for Inquiries): When you contact us with a question or inquiry using our contact forms, we collect information such as your name, email address, and the content of your message so we can respond to you.
- Property Submission Forms: When you submit a property for listing on our Website, we collect information such as your name, email address, phone number (optional), and details about the property (like address, price, description, features, photos).
- Information Collected Automatically:
- Usage Data: Like many websites, we use tools to automatically collect information about how you interact with our Website. This helps us understand how visitors use the site and how we can improve it. This data may include your IP address, browser type, device type, the pages you visit, the time and date of your visit, how long you spend on pages, and other diagnostic data.
- Tracking Technologies: We use cookies and similar tracking technologies to gather this usage data. The tools we use for this include:
- Google Analytics: Helps us analyze website traffic and user behaviour.
- Google Tag Manager: Helps us manage the various tracking scripts (like Google Analytics) used on our Website.
- Microsoft Clarity: Helps us understand how users interact with specific pages through features like heatmaps and session recordings, allowing us to improve website design and usability.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Respond to Your Inquiries: We use the contact information you provide to communicate with you about your questions or requests.
- To Process Property Submissions: We use the information you provide when submitting a property to evaluate it for listing, contact you about the submission, and potentially display the property details on our Website if accepted.
- To Improve Our Website: We analyze the usage data collected through Google Analytics and Microsoft Clarity to understand visitor behaviour, identify areas for improvement, optimize website performance, and enhance the user experience.
- To Maintain Website Security: Usage data can help us monitor for and prevent fraudulent activity or security threats.
3. Cookies and Tracking Technologies
- What are Cookies? Cookies are small text files stored on your device (computer, tablet, phone) when you visit a website. They help the website recognize your device and remember information about your visit.
- How We Use Them: We use cookies and similar technologies (like pixels or web beacons) provided by us and by third parties (like Google and Microsoft) for functionality, performance analysis, and website improvement.
- Managing Cookies: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly. You can also often opt-out of specific tracking tools directly via their websites (e.g., Google Analytics Opt-out Browser Add-on).
4. Data Sharing and Disclosure
We value your privacy and generally do not share your personal information, except in these limited circumstances:
- Service Providers: We use third-party companies like Google (for Analytics and Tag Manager) and Microsoft (for Clarity) to help us operate and analyze our Website. These companies process your usage data on our behalf, solely for the purposes outlined in this policy. They are obligated to protect your data and cannot use it for other purposes.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use technical and administrative security measures to safeguard your data. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take steps to remove it.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving non-essential communications from us by contacting us or using unsubscribe links where provided.
To exercise these rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Lakeside Property Pattaya Co., Ltd. at:
Email: [email protected]
